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The national help line turns 2 on Tuesday. Since its debut, it has helped millions of people. And while the system has gotten better at connecting people to help more quickly, but it still has a long way to go.
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The attack occurred on the network for Intrado, the company that provides telecommunications services for the 988 helpline. The agency did not disclose details about who it believes launched the attack.
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The crisis center is now seeking new volunteers to join its first training session of the year on Saturday.
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The crisis hotline has quickly expanded its reach in the six months since it launched, with more than 2 million calls. Plans are underway to keep the momentum going, expanding the service even further.
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In a mental health crisis, a conversation with an empathetic listener can be live-saving. But when someone needs in-person help, there's a shortage of resources in many parts of the country.
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The VA has opened more call centers and hired hundreds of additional responders after complaints that some callers experienced long hold times or were...