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Need to Complain About Insurance?

The Florida Channel
Leon County Judge John Cooper on June 30, 2022, in a screen grab from The Florida Channel.

This week, Health News Florida reported that many new customers of Florida Blue are in limbo. They've paid for their coverage but didn't receive their ID card or member number.

Some are having to cancel appointments or pay for their medicine out of pocket.The Florida Department of Financial Services' Consumer Services Division reported on Wednesday that it had received 42 complaints about that.

If you need help on that or any other health insurance matter, you can reach the division's help line at 1-877-693-5236. Or you can go online at .

Carol Gentry, founder and special correspondent of Health News Florida, has four decades of experience covering health finance and policy, with an emphasis on consumer education and protection.